Shipping Policy
This Shipping Policy explains how orders are processed, shipped, and delivered when you purchase from Containers Prod. This Shipping Policy explains how orders are processed, shipped, and delivered when you purchase from S & L Petersen & Co Pty Ltd.
At S & L Petersen & Co Pty Ltd, we provide reliable delivery of shipping containers across Australia.
All prices displayed on our website are all-inclusive, meaning they include delivery and GST. No additional shipping fees are charged.
By placing an order, you agree to the terms outlined in this Shipping Policy.
Shipping Coverage
We offer delivery Australia-wide.
Delivery availability may vary depending on location and access conditions.
Shipping Costs
All listed prices include delivery.
There are no additional shipping or hidden fees.
Processing & Delivery Time
Order Processing:
Orders are processed within 1–2 business days after payment confirmation (Monday to Friday).
Delivery Time:
Delivery is typically completed within 3–10 business days, depending on location and availability.
All deliveries are scheduled after order confirmation.
Delivery Method
Due to the size and nature of our products, all containers are delivered using tilt tray or crane trucks.
Delivery may require coordination with the customer to ensure proper site access.
Customer Responsibilities
Customers must ensure:
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Clear and safe access for delivery vehicles
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Adequate space for unloading
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Suitable ground conditions for placement
Failure to meet these conditions may result in delivery delays.
Change of Delivery Address
Delivery details must be confirmed before dispatch.
Once a container is in transit, changes to the delivery address may not be possible.
Order Tracking
Once your order is scheduled for delivery, you will be contacted with delivery details and timing.
Damaged or Delivery Issues
If your container arrives with significant damage affecting usability, please contact us within 24 hours of delivery.
We will assess the issue and provide an appropriate resolution.
Cancellations
Orders cannot be cancelled once processing has begun. Please refer to our Refund Policy for further details.
Business Hours
Monday – Friday, 08:00 AM – 05:00 PM Sydney Time (AEST))
Contact Us
Business Address: 23-25 Gould St, Strathfield South NSW 2136
Email: Sales@petersencontainers.com
Phone: 04 8999 6908
ABN: 29 660 878 124
Hours of Operation: Monday – Friday, 08:00 AM – 05:00 PM Sydney Time (AEST)
Contact & Support For any questions or assistance, please use the contact form below. We aim to respond within 24 hours.
